Attention: Effective January 25, 2024, Exact Prepaid Mastercard account holders with a balance of $0 and no activity within the last six months will be closed. All other accounts will be closed March 11, 2024, please refer to this notice for additional details regarding account closure.

Contact Us

Account Information:1-888-924-2653
Customer Service:1-888-924-2653

Hours of Contact:
Monday-Friday: 5am-11pm MST
Saturday-Sunday: 6am-6pm MST
Holidays Excluded

Fax: 1-801-298-6404

Faxes take 2 business days to process. Please include pertinent contact information.


PO Box 71402
Salt Lake City, UT 84171