Attention: Effective January 25, 2024, Exact Prepaid Mastercard account holders with a balance of $0 and no activity within the last six months will be closed. All other accounts will be closed March 11, 2024, please refer to this notice for additional details regarding account closure.
Rev. 12/2022
Financial companies choose how they share your personal information. Federal law gives
consumers the right to limit some but not all sharing. Federal law also requires us to tell you how
we collect, share, and protect your personal information. Please read this notice carefully to
understand what we do.
The types of personal information we collect, and share depend on the product or service you
have with us. This information can include:
Social Security number and income
Account balances and transaction history
Credit history and credit scores
When you are no longer our customer, we continue to share your information as described in this
All financial companies need to share customers’ personal information to run their everyday
business. In the section below, we list the reasons financial companies can share their customers’
personal information; the reasons The Bancorp chooses to share; and whether you can limit this
Reasons we can share your personal information
Does The Bancorp share?
Can you limit this
For our everyday business purposes—
such as to process your transactions, maintain your
account(s), respond to court orders and legal
investigations, or report to credit bureaus
For our marketing purposes—
to offer our products and services to you
For joint marketing with other financial companies
We don’t share
For our affiliates’ everyday business purposes—
information about your transactions and experiences
We don’t share
For our affiliates’ everyday business purposes—
information about your creditworthiness
We don’t share
For nonaffiliates to market to you
We don’t share
Call us, toll-free, at 888-924-2653 or visit us at
Who we are
Who is providing this notice?
This notice is provided by The Bancorp Bank, N.A.
What we do
How does The Bancorp
protect my personal information?
To protect your personal information from unauthorized access and
use, we use security measures that comply with federal law. These
measures include computer safeguards and secured les and
We also limit access to information to those employees for whom
access is necessary.
How does The Bancorp
collect my personal information?
We collect your personal information, for example, when you
open an account or apply for a loan
pay your bills or make a wire transfer
provide account information
We also collect your personal information from others, such as credit
bureaus, affiliates, or other companies.
Why can’t I limit all sharing?
Federal law gives you the right to limit only
sharing for affiliates’ everyday business purposes
information about your creditworthiness
affiliates from using your information to market to you
sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights
limit sharing.
Companies related by common ownership or control. They can
be nancial and nonfinancial companies.
The Bancorp does not share with our affiliates.
Companies not related by common ownership or control. They can
be nancial and nonfinancial companies.
The Bancorp does not share with nonaffiliates so they can
market to you.
Joint marketing
A formal agreement between nonaffiliated financial companies
together market financial products or services to you.
The Bancorp doesn’t jointly market.
Vermont Residents:
We will not disclose information about your creditworthiness to our affiliates and will not
disclose your personal information, financial information, credit report, or health
information to nonaffiliated third parties to market to you, other than as permitted by
Vermont law, unless you authorize us to make those disclosures.
Nevada Residents:
Nevada law requires that we provide you with the following contact information: Bureau of
Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington Ave., Suite
3900, Las Vegas, NV 89101; Phone number: 702-486-3132; email:
California Residents:
State general privacy laws permit consumers who are California residents to (a) ask a
covered business which categories and pieces of personal information it collects and how
the information is used; (b) request deletion of the information; (c) request correction of
incorrect personal information and (d) opt out of the sale and sharing of such information.
State general privacy laws have exemptions for either: (i) personal information collected,
processed, shared, or disclosed by financial institutions pursuant to federal law or (ii)
financial institutions in general as federal financial privacy law subject entities. To contact us
with questions about our compliance with state general privacy laws, call 1-833-981-1080;
visit our website: write to: The
Bancorp/CCPA, PO Box 5017, Sioux Falls, SD 57117-5017.