Attention: Effective January 25, 2024, Exact Prepaid Mastercard account holders with a balance of $0 and no activity within the last six months will be closed. All other accounts will be closed March 11, 2024, please refer to this notice for additional details regarding account closure.

Why Exact?

How It Works


An Exact Prepaid Mastercard is safer than cash.

If your Card is ever lost or stolen, simply report it immediately, and the Mastercard Zero Liability policy1 will protect your available funds. Why carry cash when you can have a Card that gives you so much peace of mind? Click here to contact us.
1 Conditions and exceptions apply – see Cardholder Agreement.


The Exact Prepaid Mastercard gives you more value–and more money-saving features. With so many great benefits, the Exact Mastercard can make your money work for you:

Direct deposit lets you have your paycheck, tax refund, or government check deposited directly onto your Exact Mastercard. It's not only safe and convenient–it also means you get immediate access to your funds once they post.
There's no minimum balance required on your Exact Mastercard, so you'll never pay an extra fee for going below a minimum dollar amount.


We know that time is money, so we've loaded the Exact Prepaid Mastercard with all kinds of convenient, timesaving features. With so many options, managing your money has never been easier:

Reload your Card at thousands of convenient retail locations.
Access and manage your account the way you prefer: online or from your smartphone or tablet using our free and easy Mobile App. With text alerts1, get account balance updates, or review your transaction history any time, any where, any way–the choice is yours!

Available on the App Store Get it on Google Play
Add an additional Exact Mastercard to your account, and manage them all with one consolidated dashboard. 2
Pay your bills quickly and easily online. You can easily pay any biller at anytime. A $0.95 Bill Pay Fee will apply.
Use the Card anywhere Debit Mastercard is accepted–at millions of locations worldwide as well as online.
1 Standard text messaging rates from your wireless service provider may apply.
2 Up to three secondary Cards can be added to a primary account. See the Cardholder Agreement for applicable fees that may apply.


You must activate your Card before using it. To activate your Card you will need to provide your name, address, date of birth and Social Security number. There are various ways to do this:

Activate your Card from any computer by visiting
Call our customer service line at 888-924-2653.
Mobile Device
Activate via our free and easy Mobile App.

Available on the App Store Get it on Google Play


Go shopping, pay bills, get cash and more.

Shop everywhere Debit Mastercard is accepted—no fees for any purchase.1 Use your Card to make purchases at places including:
  • Grocery stores
  • Gasoline stations
  • Department, hardware, and discount stores
  • Restaurants and theaters
  • Online retailers
Pay bills
  • Set up payments for one-time or ongoing monthly bills using our convenient bill-pay feature. A $0.95 Bill Pay Fee will apply.
Get cash
  • Get cash from any ATM around the world that accepts Debit Mastercard.2
Manage your account
  • Get your account balance or view your transaction history, online or download using our convenient mobile App.
1 For international purchases, currency conversion fee may apply.
2 ATM Cash withdrawal fee is $2.95. See Cardholder Agreement for all related fees that may apply.


Easy and convenient reloads; load $1,000 or more, per monthly billing cycle and we'll waive the $2.95 Monthly Fee.

Set up direct deposit to have your paycheck, tax refund, or government check automatically deposited to your Card.
Add funds easily: use the store locator for a convenient location.1 Find a store.
Transfer funds from your Card to another Exact Prepaid Mastercard for no fee.
1 Reload network fees may apply