Attention: Effective January 25, 2024, Exact Prepaid Mastercard account holders with a balance of $0 and no activity within the last six months will be closed. All other accounts will be closed March 11, 2024, please refer to this notice for additional details regarding account closure.

Forgot Username

To retrieve your username, please verify your identity by providing your Card Account details. Your username will be emailed to the e-mail address on file.